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If damage is not discovered until the goods are opened at home, immediately call the truck line and Carpet Express to report the concealed damage.
Also be sure the number of packages and rolls exactly match the bill of lading.
If you have any questions, please call Carpet Express, because once you have signed the bill of lading, you are saying that all goods were received, and the packages and rolls were in good shape. Inspect your carpet and vinyl rolls for visible defects before you cut your flooring for installation.
If visible defects can be seen, please call the Carpet Express claims department immediately, before you begin installation.
Carpet Express recommends a floorcovering professional to determine the amount of flooring you should purchase.